Ceci est un lien de toile de fond personnalisé, veuillez commander votre toile de fond personnalisée ici.
Téléchargez vos illustrations ou idées ici et notre équipe de conception peut créer une toile de fond incroyable en fonction de vos besoins.
Si votre fichier image dépasse 20 Mo, veuillez utiliser Dropbox ou Wetransfer pour l'envoyer à notre adresse e-mail -support@katebackdrop.fr, et veuillez noter que vous avez envoyé votre photo par e-mail et veuillez la commander directement.
Nous ne commencerons pas à produire votre toile de fond tant que votre preuve ne sera pas approuvée, alors n ¡¯ t oublier de vérifier vos e-mails!
Votre email est très important pour nous!
Une fois que nous aurons obtenu votre approbation, le processus d'impression commencera. L'annulation ou le retour n'est pas autorisé pour les commandes personnalisées.
L'impression et l'emballage prennent normalement 1 à 2 jours et vous recevrez votre colis dans les 15 jours.
Pour plus d'informations sur la livraison, veuillez visiter notre page d'expédition.
UN SERVICE RAPIDE EST DISPONIBLE - Vous avez une date limite? Besoin de recevoir bientôt votre toile de fond personnalisée? Nous pourrons peut-être vous offrir un service rapide. Merci de contacter notre service client par email: support@katebackdrop.fr
Shipping Policy
Orders are processed Monday through Saturday. Orders placed on Sunday would be processed in next Monday. We will get you noticed if there is any question arises with your order. Please pay attention to your email.
Shipping cost is based on your order's value, your destination and shipping method.
BASED ON OUR EXPERIENCE, OUR CUSTOMERS USUALLY RECEIVE THE PACKAGES WITHIN 1-2 WEEKS OR EVEN FASTER. BUT SHIPPING TIME IS NOT GUARANTEED.
We will make every effort to get your merchandise to you as soon as possible. Quality workmanship takes time, so please be patient.
All of our background materials are Fabric cloth, all backdrops will be sent by folded. All sizes are a whole piece of background, no stitching.
Unless otherwise noted all orders ship via DHL or UPS. Normal transport time is usually 5-7 days.Some remote areas will cost more time,if you want to know more shipping information,please send a Email to us.
Unless otherwise noted, all orders ship via DHL or UPS. Normal transport time is usually 5-7 days. Some remote areas will cost more time, if you want to know more shipping information, please send an email to us.
Return Policy
If you are not satisfied with your purchase, due to the flaws of our products, you don’t need to return the backdrop, we can offer store credits and arrange replacement order, but you need to pay the 20% replenishment fee of the first order and your replacement order shipping fee.
All returns must be made within 30 days of receiving your merchandise. All backdrop, photo prop, and studio equipment returns must be approved by Katebackdrop. Shipping costs cannot be refunded.
We do not guarantee the color is 100% as what you see through your display screen due to monitor differences. But please do not worry, our computer print backdrops is of high quality.
Please contact us within 14 days after you receiving your order.
Email:support@katebackdrop.com
All our backdrops sizes are Wide X High. First number is Width and second one is Height.
We offer any size backdrops even your custom backdrops,there is no limit to the size range.But only a few of the common dimensions are shown on the site,ranging from 3ft wide all the way to 20ft wide. If you don't know how to choose your backdrops size,click our size page
